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Alexa Is Coming to Your Hotel Room

Posted June 19, 2018 | Alexa for Hospitality | Amazon | Echo | Windows


Amazon is bringing Alexa to your hotel room. The company today announced Alexa for Hospitality, a new platform for hoteliers that will allow them to integrate Alexa into their hotel rooms.

The company is teaming up with Marriott International to bring Alexa to select properties in Marriott Hotels, Westin Hotels & Resorts, St. Regis Hotels & Resorts, Aloft Hotels, and Autograph Collection Hotels this summer. With Alexa, guests will be able to access a bunch of different services. While guests will be able to use the regular Alexa capabilities, hoteliers can choose to take things a step further with custom Alexa Skills. Guests will also be able to access things like information about the hotel, as well as services like cleaning, room service, maintenance, etc.

In the near future, Alexa for Hospitality will also enable guests to temporarily login to their room’s Echo speaker for a more personalized experience, such as being able to play their own music from Spotify. The service will connect to the hotel’s system, and when a guest checks out of their room, they will automatically logged out of their Amazon account on the Echo which is pretty neat.

Hoteliers integrating Alexa for Hospitality will be able to control their fleet of devices from a centralized dashboard where they will get notified when certain devices go offline. They will also be able to control the available Skills and update the hotel’s information when needed. What’s more, Amazon says hoteliers can incorporate the smart home abilities in their rooms with Alexa when available.

Alexa for Hospitality marks Amazon’s entry into hotels. Marriott was rumoured to be also testing Apple’s Siri for its hotel rooms earlier last year but looks like Amazon was the winner here. And that’s not really a surprise — Google Assistant would have made for a much more competent competitor.

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